Student Support Services » School Counseling Services

School Counseling Services

The mission of the CMS School Counseling Department is to provide comprehensive counseling services to maximize the academic achievement, career and college readiness, and social/emotional learning of every student.
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What Does A School Counselor Do?


CMS school counselors help students achieve their greatest potential by facilitating a comprehensive school counseling program based on the North Carolina Guidance Essential Standards and the American School Counselor Association (ASCA) National Model. School counselors provide a variety of services/interventions which focus on three main areas of student development:


Academic Development

Social/Emotional Development

College and Career Readiness

What Types of Services Do School Counselors Provide?

  1. Classroom Guidance Lessons - School counselors provide structured lessons which are developmentally designed for all students. The goal of these lessons is to help all students improve their organizational skills, social skills, conflict resolution skills, coping skills, academic work habits, etc. Topics are based on current student needs so they vary from year to year.
  2. Small Group Counseling - School counselors provide small group counseling services for students who share common issues or concerns. Students work in a small group setting with 4-8 students. Students within these groups benefit from meeting together to share ideas and receive support. Possible group topics include: grief, friendship, social skills, self-esteem/self-concept, divorce, anger management, and problem solving/conflict resolution.
  3. Individual Counseling - School counselors provide individual counseling services to help students explore themselves, and others, most often pertaining to academic and social/emotional concerns. Students, teachers, and parents are able to make referrals for individual counseling.

  4. Parent Consultation - School counselors are available to consult with parents/guardians in person or via phone as student concerns arise regarding attendance, behavior, and/or academics. School counselors are also available to help connect families to community resources and supports.

If you would like to learn more about school counseling services available for your child, please contact your child’s school counselor by visiting the school’s website.

Graduation Information

CMS Graduation Requirements Policy  (Search IKF Graduation Requirements)

CMS Graduation Requirements Regulations  (Search IKF-R Graduation Requirements)

Graduation Project

High School Transcript Information (Contact CMS Student Records)

 To ensure on-time graduation, parents and students should:

Review the school’s attendance recovery policy.

  • All absences above 10 must be recovered in an after-school program at your student’s school. Students who do not recover absences above 10 will receive an “F” for the course. If it is a required course for graduation, the student will have to re-take the course. It is very important to complete recovery in a timely manner. Check with your student’s counselor about this policy.

Discuss credits earned and remaining credits needed to fulfill GRADUATION REQUIREMENTS.

  • Know the graduation requirements for your student’s class. Information about these requirements can be found by reviewing the CMS Graduation Policy and Regulations as listed above. Questions and concerns regarding whether your child has met this policy should be directed to your school counselor.
  • Speak with your school counselor if you believe your student is missing credits for graduation. Your student can enroll in credit recovery or other course offerings to help them catch up and graduate on time.
  • Check PowerSchool regularly to see if there are any missing assignments or tests. If you have questions about grades and/or assignments, e-mail or schedule a face-to-face conference with the teacher prior to mid-quarter. Use the conference to find out if your student can turn in these assignments and if they can take or re-take any tests that they missed or failed.

Schedule a CONFERENCE with your student’s teachers.

  • In the conference, be sure to ask the teacher about their re-test, test correction and late assignment policy. This will help you and your student meet expectations.

For more information on:

  • Graduation requirements - Contact your high school counselor.
  • Scheduling parent-teacher-student conferences - Start with the teacher or, if you need to see all of the student’s teachers, ask the school counselor to arrange one for you.
  • 504 plans - Contact your school counselor, or refer to the 504 department’s webpage.



As the costs of postsecondary training and education can be prohibitive to an individual seeking further education, the school counseling department encourages all students and families to apply for scholarships to assist with tuition. The following resources may assist in locating scholarship opportunities for which a student may be eligible to apply:

For more information on scholarship opportunities, please contact your school counselor.

Contact Information


District-Level School Counseling Specialists provide central office support to school counselors in all CMS elementary, middle, and high schools. These positions provide leadership, professional supervision, training, and support in the areas of academic, personal/social, and career development of CMS students. School counseling specialists also serve as liaisons to community agencies.  


Sarah Plano, Elementary School Counseling Specialist

Phone: 980-343-0426



Terri Smith, Middle School Counseling Specialist

Phone: 980-343-9449



Damon Whalen, High School Counseling Specialist

Phone: 980-343-3726



Office of Student Wellness & Academic Support

4421 Stuart Andrew Boulevard, 5th floor

Charlotte, NC 28217


To contact your child’s assigned school counselor, please visit the website for your child’s school.